Returns & Refund Policy

We want you to love your Hareful sleeves. If they're not right for you, we make returns simple — and we offer two ways to send them back, depending on your situation.

14-Day Easy Returns

For wrong sizes, defects, or change-of-mind returns.

You have 14 days from delivery to return your sleeves if:

  • They don't fit properly
  • They arrived damaged or defective
  • You received the wrong size

To qualify:

  • Sleeves must be unworn and unused (trying them on briefly at home is fine)
  • Original packaging and all accessories included
  • The original tag has not been removed
  • Proof of purchase (your order confirmation email works fine)

30-Day Keep-Running Guarantee

For when you've given them a fair try and they didn't help.

We want the sleeves to help you keep running — and if they don't, we don't want your money. That's the deal.

You have 30 days from delivery to return your sleeves if:

  • You wore them on at least 5 runs and they didn't help your shins

To qualify:

  • Sleeves can be in usable condition — worn on runs is absolutely fine
  • Original packaging is helpful but not required
  • Proof of purchase (your order confirmation email works fine)

How it works (both options)

  1. Email us at support@hareful.com with your order number and let us know which option you're using
  2. We'll send you our return address and instructions within 24 hours
  3. Drop off your package at your nearest shipping location
  4. Refund processed within 5–7 business days of receiving your return, back to your original payment method

Depending on your bank, the refund may take an additional 3–10 business days to appear on your statement.

Return shipping

  • Defective or damaged items? We cover return shipping — that's on us
  • First-pair sizing swap? Free on us — we'll swap rather than refund
  • Change-of-mind or sizing-swap returns (other than your first pair) — return shipping is covered by the customer

Questions?

Our team is here Monday to Friday, 9 AM – 5 PM GMT. Email us at support@hareful.com and we'll get back to you within one working day.

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